Frequently Asked Questions

Most frequently asked questions and answers

You can check your order status on under MY ORDERS . If you have not yet created a password select “Forgot Password”.

You can also follow up on your orders by emailing us on:

Wish list is collection of desired products saved on your wish list, signifying interest without immediate intent to purchase. You can then order items from this list by adding them to your Cart / Basket.

Product comparison easily help you to compare products from the options available. These items can then be added to your Cart / Basker if you wish to buy them.

We carry and supply a large range of products, if you cannot find what you are looking for on the website please contact us.

If you are getting an error: No shipping method has been selected. Please double check your address and Postcode/ ZIP
Please contact us with your province, city and postal code.
The FMIA Online Shop does not require any login details for you to place your orders. However, you need the login details to check your order status. By providing your email address on the CHECKOUT page, your email address will be linked to all your online orders. You can create your new password by clicking on “Forgot Password” under MY ORDERS page

The order collection service is not yet available on this online shop.